Terms of Service

1. The services we provide

We provide website design and development, AI agents and business automation, branding and visual identity, SEO and AI search optimisation, AI-generated image and video advertising, social media content, and consulting.

The exact scope of any engagement is defined in the written quote or proposal we agree with you. That document takes precedence over general descriptions on this website.

2. Quotes and pricing

Prices shown on this website are indicative starting points, not binding offers. Any estimate produced by an interactive tool on this site is an approximation only.

A binding price exists only once we issue you a written quote and you accept it. That price is fixed for the scope described in it. If you later change or expand the scope, we will quote the additional work separately before carrying it out.

Unless stated otherwise, prices are in UAE Dirhams (AED) and exclude third-party costs such as domains, hosting, paid plugins, stock assets, API usage and advertising spend.

3. Payment terms

• Projects normally require a deposit before work begins, with the balance due on completion. The split is set out in your quote.
• Invoices are payable by the date stated on the invoice.
• We may pause work on overdue accounts after giving you notice.
• Recurring retainers are billed monthly in advance and can be cancelled with 30 days' written notice.
• Deposits cover work already scheduled and performed and are non-refundable once work has started, except where we fail to deliver.

4. Your responsibilities

Delivery timelines depend on you as much as on us. You agree to:

• Provide content, images, access credentials and information we reasonably need, in good time.
• Give feedback and approvals within the timeframes we agree.
• Ensure you hold the rights to any material you supply, including text, images, logos and fonts.
• Maintain your own accounts with third-party providers such as hosting, domains and payment gateways.

Delays caused by late materials or approvals may move the delivery date and, where they cause us to reschedule other work, may affect cost.

5. Revisions

Each engagement includes a stated number of revision rounds. A revision means refinement within the agreed direction. Changing direction after approval, or adding new requirements, is new work and will be quoted separately.

Minor corrections after launch are covered for the period stated in your quote. Ongoing changes beyond that are handled under a retainer or quoted individually.

6. Intellectual property

What you own

On receipt of full payment, ownership of the final deliverables produced specifically for you — your website code, brand assets, designs and configured automations — transfers to you.

What we retain

We retain ownership of our pre-existing tools, frameworks, libraries, internal components and general know-how used to produce the work. You receive a perpetual, non-exclusive licence to use these as part of your deliverables. Concepts and drafts not selected remain ours.

Third-party materials

Fonts, stock imagery, plugins and platform services remain the property of their owners and are governed by their own licences, which you are responsible for maintaining.

Portfolio rights

Unless you tell us otherwise in writing, we may display the completed work in our portfolio and marketing. Confidential details are never disclosed.

7. Third-party services

Our work often relies on third-party platforms — hosting, domain registrars, payment gateways, AI model providers, automation platforms and similar. We are not responsible for their availability, pricing changes, policy changes or discontinuation.

Ongoing subscription and usage costs for these services are yours to pay unless your agreement says otherwise. We will tell you what to expect before you commit.

8. Confidentiality

We treat non-public information you share with us as confidential and will not disclose it to third parties except to service providers who need it to deliver your project, or where required by law. We ask the same of you regarding our proposals, pricing structure and methods.

9. Warranties and what we do not promise

We warrant that work will be performed with reasonable skill and care, and that deliverables will substantially match the agreed scope on the date of delivery.

Except as stated above, the website and services are provided "as is" without further warranty of any kind to the fullest extent permitted by law.

10. Limitation of liability

To the fullest extent permitted by applicable law:

• Our total aggregate liability arising out of or relating to an engagement is limited to the amount you actually paid us for that engagement.
• We are not liable for indirect, incidental, special or consequential loss, including lost profits, lost revenue, lost data, lost business or reputational harm.
• We are not liable for failures of third-party platforms, or for issues arising from changes made to deliverables by you or anyone else after handover.

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence.

11. Termination

Either party may end an engagement with written notice. If you terminate, you pay for work completed up to that date and any non-recoverable third-party costs already committed. If we terminate without cause, we will refund amounts paid for work not yet performed.

We may suspend or end an engagement immediately where there is non-payment, abusive conduct, or a request to do something unlawful.

12. Events outside our control

Neither party is liable for failure or delay caused by events beyond reasonable control, including natural disasters, war, civil unrest, government action, major infrastructure or platform outages, or loss of utilities or connectivity. Affected obligations are suspended for the duration of the event.

13. Use of this website

You may view, download and print content from this site for your own reference. You may not republish, sell, or systematically copy content from this site, use it to train machine learning models without permission, misrepresent your relationship with us, or attempt to gain unauthorised access to the site or its infrastructure.

All content on this site, including text, design, code and graphics, is owned by Texclon Labz FZ LLC unless stated otherwise.

14. Governing law

These terms are governed by the laws of the United Arab Emirates. Any dispute arising from them is subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

We would always rather resolve a disagreement by talking about it first, and we ask that you contact us before taking any formal step.

15. Changes to these terms

We may update these terms from time to time. The version published on this page is the one in force. Changes do not apply retroactively to engagements already agreed under earlier terms.

Questions about these terms — [email protected].